What is Matcha?

Matcha is finely ground green tea traditionally used in Japan. Made by grinding high-quality green tea powder leaves, it has a rich flavor and bright green color.

What is the difference between matcha and regular green tea?

Unlike regular green tea, matcha tea leaves are shaded before harvesting, which increases the chlorophyll and amino acid content. When drinking matcha, the whole leaves are therefore consumed, resulting in a more intense flavor and a higher concentration of nutrients.

How do you prepare matcha?

Matcha is traditionally brewed with hot water and then whipped with a bamboo whisk called a "chasen" into a creamy drink. It can also be used in smoothies, baked goods, and other recipes.

To prepare >

How can I order?

You can order all Teishu products via this online shop as well as at www.london-tea.ch and in the London Tea Company outlets in Basel and Zurich

What accessories are needed to prepare matcha?

To prepare matcha, you usually need a bamboo whisk (chasen), a matcha bowl (chawan) and a bamboo spoon (chashaku). These accessories are important to make a perfect matcha and enjoy the traditional experience.

Is matcha healthy?

Yes, matcha is rich in antioxidants, vitamins and minerals. It also contains a unique amino acid called L-theanine, which can have calming effects and improve concentration. Matcha is also often associated with increased metabolic activity and calorie burning.

How long does matcha last?

Matcha should preferably be used within 3-6 months of opening the package to maintain its freshness and quality. It is recommended to store matcha in a cool, dry place away from sunlight to maximize shelf life.

Does matcha contain caffeine?

Yes, matcha contains caffeine, but in smaller amounts compared to coffee. The invigorating effects of matcha are often described as gentler and longer lasting because it is accompanied by the amino acid L-theanine, which has a calming effect.

Is Matcha suitable for everyone?

Matcha is generally safe for consumption by most people. However, those with caffeine sensitivity or certain health conditions should consult a doctor before consuming matcha.

What payment methods does Teishu accept?

We accept a variety of payment methods, including credit cards (Visa and Mastercard) and Twint. You can select your preferred payment method during the ordering process.

How long does it take for my order to be processed and shipped?

We strive to process and ship orders within 1-2 business days of receipt. Exact delivery time will depend on your location and shipping method selected.

Can I change or cancel my order after I have placed it?

We do our best to accommodate changes or cancellations before your order ships. Please contact us as soon as possible if you need to make any changes.

What do I do if I received the wrong product or my order is damaged?

Please contact us immediately if you received an incorrect product or your order is damaged. We will endeavor to resolve the issue as quickly as possible and offer you a satisfactory solution.

Who bears the costs for the return shipment?

Return shipping costs are usually the customer's responsibility unless the return is due to an error on Teishu's part (e.g. wrong product, damage). Please contact us for more information on returns.

How do I get a refund for my returned order?

Once we receive and inspect your returned order, we will process a refund in accordance with our returns policy. Refunds will typically be made to the original payment method used to place the order.

Can I return or exchange my order?

Buyers and sellers have no right of return or exchange after and upon conclusion of a purchase agreement if the seller has delivered a defect-free product . Swiss sales law does not provide for the possibility of exchanging or returning defect-free items simply because you do not like them.

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